Thursday, August 22, 2019

Creating a Learning Organization


Creating a Learning Organization

Image result for Learning Organization

Learning organization describes an organization with an ideal learning environment which is combined with the organizational goals. In Learning Organizations peoples continuously expand their knowledge & capacity to meet personnel & organizational success.

It is important to identify what is learning & what are the learning styles that can be used to create a learning organization in an effective way.

What is learning?

Transformative process where a relatively permanent change in a person’s knowledge or in behavior due to experience is defined as Learning.

Image result for Learning

Learning Styles

It is worth enough to study what are the effective learning styles that can be used to create a learning organization in a company. David Kolb explains this by his Experiential Learning Model which represents with four main stages.

learning styles Kolb


Concrete Experience
A new experience or a situation or new interpretation of an existing experience.

Reflective Observation
Study if any inconsistencies between experience & understanding.

Abstract Conceptualization
By observing & reflecting, raising with a new idea or a modification for the existing idea which learned from past experience.

Active Experimentation
Implementing the new ideas in practice & sees what happens.

Kolb further explains that different people naturally prefer different learning styles. This is affected by social environment, education background of an individual.

Depending on how an individual approach a task & how his emotional response (How he thinks or feel about it) Kolb presents four types of learning styles where every individual has to go through.

learning styles

Learning Style
Characteristics
Diverging – Feeling & Watching
Sees things from different perspectives. Sensitive.
Prefer to watch rather than doing.
Idea Generation-Brainstorming.
Prefer to work in groups, to receive personal feedback & to listen with an open mind.
Assimilating – Watching & Thinking
Logical Approach.
Ideas & concepts important than people. Prefer reading, lectures & having time to think through.
Converging – Doing & Thinking
Problem solving, less concerned with people. Prefers technical tasks & best at finding practical uses for ideas & theories.
Accommodating – Doing & Feeling
Hands on style, Relies on intuition rather than logic.
Tend to rely on other for information.
Attract to new challenges & experiences.

Afterwards, based on the work done by Kolb, learning styles were developed by Peter Honey & Alan Mumford where they again identified four learning styles.

Image result for honey and mumford learning styles

Learning Style
Attributes
Activist
Learn by doing. Have an open-minded approach to learn. Involving themselves in new experiences.
Theorist
Like to understand the theory behind the action.
Pragmatist
Put learning into practice in real world. Trying new ideas & techniques.
Reflector
Learn by observing & thinking, Expect Feedback from others.
           
Later Peter Senge introduced Five Disciplines of a Learning Organization. This describes how to drive an organization towards the success by empowering their employees by knowledge & by also developing themselves in the career path.

Image result for five disciplines of learning organizations

Building a shared Vision

Creating a shared vision can be done by compromising the organizations vision with the employees’ vision where the employees who shared the same vision will do tasks more efficiently because they want to do so rather than they are told to do.
This changes the relationship with the organization where it opens space to a learning environment.

Systems Thinking

Focusing on individual actions leads to not seeing the big picture & failing understanding the correlation with each other. Rather than focusing on individual actions an organization have to focus observing the entire system. It enables to see interrelationships & patterns in a particular situation. It drives to figure out the cause & effect.

Mental models

Every individual has to understand what are the organization values & what is the business all about. Having a clear picture on this will lead to achieve organizational goals & employees of the organization will know how to develop further. Organization needs to be much flexible to adopt for new changes/mental models which will run to the success faster than its competitors.

Team Learning

Expressing employees’ real personalities to each other makes a comfort to the set-up of team learning which is an important priority when building an excellent team. The working environment should be safe where honest mistakes are forgiven to expedite the process in order to experience the learnings.

Personal Mastery

Having a clear vision of a goal & an accurate perception of the reality, it drives the employees to practice all the necessary knowledge to realize the vision. Peter Senge explains that employees should train their subconscious mind because it can handle more complex problems quicker than consciousness.  

All five disciplines are interrelated where each discipline can not stand independently. Implementation of these five disciplines will lead the organization to a continuous learning process & will create a strong learning organization within it.

For mare details look what the video says about a Learning Organization. 



Reference

Saul McLeod (2017) Kolb’s Learning Styles and Experiential Learning Cycle, simply psychology. Available at: https://www.simplypsychology.org/learning-kolb.html.

Honey and Mumford (no date) University of Leicester, Doctoral College. Available at: https://www2.le.ac.uk/departments/doctoralcollege/training/eresources/teaching/theories/honey-mumford.

Zeeman, A. (no date) Senge’s Five Disciplines of Learning Organizations, Tools Hero. Available at: https://www.toolshero.com/management/five-disciplines-learning-organizations/.

KlasÄ…, F. S. z (no date) The Learning Organization: Characteristics of a Modern Enterprise. Available at: https://www.youtube.com/watch?v=40meQNZl3KU.



Sunday, August 18, 2019

How Strategic Employee Resourcing & Talent Management happens at Amazon


How Strategic Employee Resourcing & Talent Management happens at Amazon

Image result for amazon jobs

Amazon.com has launched in 1995 with a mission of “to be Earth’s most customer-centric company” which was founded by Jeff Bezos and based out of Seattle, Washington.  
It was a website that only sold books when first launched & now it has expanded to sell electronics, music, furniture, and apparel.

At Amazon, they seek top talents from across industries and different backgrounds & where they value Customer-centric, Leadership & Innovation skills.

Image result for amazon jobs

Interviewing at Amazon

Application & interview process at Amazon differs from role to role where this article will explain a common method of strategic resourcing, how they find real talent & how they manage it.

It would be easy to divide this process into four main stages where each & every employee at Amazon has to go through.

These are the main four stages Interviewing at Amazon.

1.     Online Application
2.     Assessment
3.     Phone Interview
4.     In-person Interview

Online Application

Image result for amazon jobs interview

This is the first step in discovering opportunities at Amazon. Once you search for a Job of interest at Amazon jobs and find one, you can apply by simply clicking the button “Apply Now”. If you already have an Amazon Jobs Account you will require to log in or if not, you will require to create a new profile.
In this stage every candidate needs to upload his/her resume or CV with a brief description of their background, experience with employment dates, Educational achievements & skills.

Amazon will review the resumes and only contact candidates they’d like to learn more about. Hence, it is important to submit a complete attractive resume where it should describe the candidate’s working capacity into a maximum level.

Selected candidates will move to the next step of the interview.

Assessment

Image result for amazon jobs interview

After the first stage, successful candidates have to prepare for assessments.

Amazons one of the highest priorities are to hire & develop the best. They use their online assessments as one way to get to know their candidates better & they design them to measure key characteristics required for success in a role. Every applicant is provided with the same experience & information needed to complete the assessment.

Two common types of assessments currently being implemented at Amazon.
a)     Work style assessments 
b)    Work sample simulations

Work style assessments 

These assessments are centered with Amazons culture and Leadership principles which needs to complete by 20-30 minutes. Amazon will ask their candidates to choose the extent to which a statement represents their work style.

Work sample simulations

These assessments will ask candidates to complete virtual tasks related to a specific position in 20 to 60 minutes. This includes making decisions based on Amazons leadership principles, demonstrating problem solving, prioritization, complete activities critical to success at Amazon and interpersonal abilities.

After completing the Assessments, successful candidates will be notified via email or they can check their status in application portal.

Phone Interview

Image result for amazon jobs interview

This is also concerned with Amazons culture & Leadership principles. Phone interviews are routed in behavioral based questions which ask about past situations or challenges they’ve faced & how you handled them using leadership principles.

It is important to keep focus on the question asked, provided with a well-structured answer which is backed with examples & data which ever occurred in recent past.

Amazon will get back to the candidate within two business days after the phone interview.

In-person Interview

Image result for amazon jobs interview

This is also concerned on behavioral-based interviewing. They expect their candidates answer in a structured method which known as “STAR” method.  

S – Situation
Describe the situation that you were in

T – Task
What goal were you working towards?

A – Action
Describe the actions you took to address the situation with details. Use the word “I” instead of “we” when describing action.

R - Result
Explain outcome of your actions. Your learning points. Include some data.

Applicants should make sure to provide specific examples which demonstrates their experience and unique skills. Each question to be answered while describing the situation, actions taken and the outcome.




Candidates will hear from Amazon after Five business days following the interview.

Conclusion

It is worth to consider why a company like Amazon use these stages to choose their employees & to what extent this has been a success to them. Amazon has created its Brand and Employee Value Proposition where people all over the world willing to work for it. As previously mentioned, Amazon is looking forward to hire & develop the best people and to find these best talents they are using various techniques from the recruiting level. From each of these stages they ensure that they hunt the best talent & the best person for the job which will affect the organization in long term success. Using multiple assessment techniques, observing by multiple observers & trying to find their talents is some of the key priorities of Strategic Employee Resourcing process proved effective in practice.

It is open to discuss whether this the best way for Strategic Employee resourcing & Talent Management or it can be done in an other different effective way.

References

Amazon Jobs Aren’t Always Worth the Hype — Here’s Why (no date). Available at: https://finance.yahoo.com/news/amazon-jobs-aren-t-always-100300241.html.

Interviewing at Amazon (2019). Available at: https://www.amazon.jobs/en/landing_pages/interviewing-at-amazon.


How to prepare for Your Economist Interview at Amazon (no date) Inside Amazon Videos - You Tube. Available at: https://www.youtube.com/watch?v=3HEsBD1gn7Q&ab_channel=InsideAmazonVideos.





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